What is User Activity Monitoring?
User Activity Monitoring software enables managers and admins to track and collect
employee's real-time user actions and behavior data on company networks, connected
devices, and monitored workstations. With the increase in open access to the internet
and a more relaxed work culture, it is possible for team members to misuse the
You might have specific questions regarding your organization. Who is your most
productive employee? What kind of software are utilized majorly in your organization?
What time of the day is your team the most productive?
UAM answers all of the above questions. It enables you to have an overall view of how
employee activities occur in your organization.
By implementing Activity Tracking, organizations can be more efficient in tracking the
online activities of the employee, ensuring that resources are appropriately utilized,
and stopping any suspicious activity that leads to loss of productivity and puts your
organization at risk.
User Activity Monitoring is a type of proactive surveillance that helps to prevent misuse
of access privileges.
How does User Activity Monitoring work?
Activity monitoring software captures the use of applications and programs on the
monitored workstation. The onscreen user activities are maintained in a log. This
ensures that company data remains secure and the employees are performing their assigned
User Activity Tracking tools includes features like:
There are many kinds of user user activity monitoring tools on the market. These tools
employ different features for different purposes, such as tracking activity for many
users, vs. looking into activity for one user. A useful tool would be the one that
allows you both, multiple tracking or single user tracking as per your
Employee monitoring software monitors the user screen in the background, and when a
targeted activity takes place, it alerts the administrator or the manager.
For example, you can set an alarm condition for downloading unauthorized software on a
work computer. If an employee tries to download one, the alarm will be triggered and you
will be immediately notified of the activity.
All the activities, depending on your software can store the monitored activity in some
format. Most common forms are screenshots or videos.
When some action takes place that matches the criteria, an alarm will trigger informing
the manager about any suspicious activity.
Let's check out some advantages in detail.
Advantages of User Activity Monitoring
The alarms and website blocking characteristics of a user tracking system will help to
inform you and others of any unwanted activity.
Alarms are predefined conditions that trigger when any activity meets your defined
criteria. Alarms can trigger emails, screenshots or video notifications to the admin.
If you find out that an employee is accessing restricted data or a malicious website, you
have the option to block the website so it won’t be accessible at all.
Benefits of User Activity Monitoring to Employees
Wondering how User Activity Tracking can be helpful to employees? Let's check out the
The Disadvantages of User Activity Monitoring
The most common drawbacks of user activity tracking are a high level of stress for
employees, mistrust, and invasion of privacy.
Legal Consideration While Implementing Tracking Applications
It is legal for the employer to monitor the activity on any device or network that is
provided by the organization. According to Privacy Rights Clearinghouse, “unless company
policy specifically states otherwise, your employer may monitor most of your work
The employers have the right to monitor the emails, applications and website use.
Anything online or offline on the computer can be monitored. Other forms of monitoring
also include video surveillance, GPS tracking, audio recording in the work premises.
Few employers make the right decision by informing the employees about the monitoring.
This decision makes it legal to monitor employee as they already have their consent.
The best approach is to go through the federal laws of your state and seek legal advice
before you decide to implement any tracking software on your employees' computer.
User Activity Monitoring Best Practices
No one wants to be seen as a dictator. That situation can be avoided by following best
practices and implementing proper policies. Following the suggestions below can help
you represent your intentions to your team in a positive light.
There are three main criteria to consider while selecting an Employee Monitoring
Effortlessly track and analyze user activities. Multiple reports and tools work
together to connect the dots between computers and their users.
Here are a few reasons why ActivTrak is an ideal solution for User Activity
- Review resource usage, policy compliance, suspicious activities, and
- Set notifications when unwanted activity happens, document the activity, and
react to it without lifting a finger.
- Monitor activity only during working hours by creating custom tracking
- Watch a real-time feed of what a user sees on their screen with live thumbnails
and screenshot captures.
- Check in on your team any time, anywhere from the desktop or our mobile app.
Employee activity tracking is a fundamental part of data protection for organizations
today. The best option for the organization would be to combine the monitoring of user
activity and data discovery that helps to secure the organization and enforce
Now that you are more aware of the uses, advantages, and disadvantages, you will have a
clear idea on how to increase the efficiency and productivity in your organization.
Not only does it help you protect the company property and make informed decisions, but
also helps to improve your employees’ work dynamic and focus.
In-Depth knowledge about User Activity Monitoring.
This free template will help you to formulate a custom Internet Usage Policy for your organization.
SHRM STATE LAW & REGULATION RESOURCES
Learn more about the privacy regulations and state laws governing employee monitoring.
This article provides some insight into User Behavior Analytics and its importance for company productivity.
Know why it is important to protect your organization against insider threats.
This case study reflects a company's experience with employee monitoring software.