Trusted by 9,500+ global brands and organizations
WORKFORCE OPTIMIZATION SOFTWARE
Assess, measure and optimize productivity across your workforce
Make data-driven decisions about the future of work. Optimize your workforce strategy and technology investments to fuel successful work habits.
How much time do your employees spend on the skilled, strategic jobs they were hired to do? Between responding to emails and instant messages, attending back-to-back meetings, and navigating a web of business applications, it can seem like we’re all working more but producing less meaningful work.
With ActivTrak, you can correlate work habits to productivity trends to identify where employees need support and measure progress in an objective way.
Learn how ActivTrak helps you:
- Connect work habits to productivity trends
- Optimize flexible work with location-based insights
- Understand how organizational change affects your workforce
- Set and track goals to motivate and measure improvement
- Empower employees to improve personal work habits and well-being
- Get the full picture of workforce activity data through integrations with your existing toolset
Vice-President in IT
PRODUCTIVITY INSIGHTS
Connect work habits to productivity trends
Get insight into how teams work to identify the patterns that fuel success and opportunities for improvement.
- View high-level productivity metrics for teams and individuals, then drill down for insight into underlying work habits.
- Understand how employees’ time is divided between focused work, collaborative activities, and multitasking to identify and correct imbalances.
- See which applications and websites are most heavily used to assess alignment with core responsibilities and pinpoint sources of distraction.
- Compare productivity levels and work habits of remote, hybrid, and in-office employees to inform flexible work policies to determine where support may be needed.
- Assess workload balance within teams to understand who is overutilized or identify quiet quitting and avoid burnout and attrition.
LOCATION INSIGHTS
Optimize flexible work with location-based insights
Make data-driven decisions about hybrid work with insight into where employees work — and where they work best.
- Develop the optimal hybrid work policy for your organization with location-based productivity data.
- Understand who is in the office and when, with accurate, comprehensive location analysis.
- Maximize the value of real estate investments with insight into office utilization.
- ActivTrak’s Location Insights answer some of the most pressing issues within organizations today.
IMPACT ANALYSIS
Understand how organizational change affects your workforce
Correlate changes such as a reduction in force or new hybrid work policy to shifts in work habits and well-being.
- Conduct before-and-after analyses and A/B tests
- Assess trends in employee productivity, workload, engagement and technology usage
- Quickly identify and mitigate negative effects
BENCHMARKS & GOALS
Set and track goals to motivate and measure improvement
Encourage the habits that maximize productivity and set clear guideposts to measure progress.
- Reference benchmarks for productivity, focus, and collaboration to understand what is typical for your team and identify outliers.
- Establish and communicate goals to set clear expectations for your team and ensure alignment around roles and responsibilities.
- See how individual team members’ productivity, focus, and collaboration have changed over the previous day, week, 4 weeks, and 12 weeks.
- Regularly evaluate progress toward goals to measure improvement and flag areas where teams need support.
PRODUCTIVITY COACHING
Empower employees to improve personal work habits and well-being
Equip managers and employees to play an active role in increasing engagement, productivity, and well-being.
- Enable employees to optimize their schedules and identify opportunities for self-improvement by providing visibility into their personal work habits.
- Deliver targeted enablement with the help of our virtual productivity coach, which surfaces team members exhibiting signs of burnout, quiet quitting, disengagement, or lack of focus, along with advice on how to best support them.
- Create automated email subscriptions for leaders and stakeholders to share regular progress updates and foster collaboration.
INTEGRATIONS
Contextualize workforce activity data through integrations with your existing toolset
Get deeper insight into the work habits that drive business results.
- Visualize workforce data from ActivTrak alongside data from Salesforce, ZenDesk, Lattice, and many other business applications to understand the broader context of individual and team productivity.
- Run custom queries or leverage free starter templates for your existing business intelligence tools, including Microsoft Power BI, Tableau, and Google Data Studio.
- View key workforce metrics like productivity, application usage, and work efficiency trends, inline with your Microsoft Teams daily workflow.
- Integrate productivity data directly into monday.com workspaces to understand the productivity patterns that lead to project and task completion.
Explore ActivTrak’s key features
Dashboards
View a summary of workforce productivity metrics to keep a pulse on issues that impact burnout, engagement and efficiency.
Productivity Reports
Gain valuable insights into factors affecting employee productivity with reports that drill down by date range, users, computers and other criteria.
Team Productivity
See team productivity and availability status to assess workload balance and identify best practices of top performers.
Location Insights
Make data-driven decisions about hybrid work with insight into where employees work — and where they work best.
Workload Management
Uncover opportunities across individuals and teams to balance workloads, increase efficiency and support healthy work habits.
Productivity Coaching
Leverage expert guidance to drive collaborative discussions and empower employees to take charge of their professional development.
Integrations
Combine workforce activity data with key applications and data sources to understand broader business context.
Personal Insights
Empower employees to improve productivity, focus and work-life balance by providing deep insights into individual work habits.
Privacy-first Analytics
Safeguard privacy and confidentiality without loss of any productivity insights, and forge higher levels of trust with employees.
User Management
ActivTrak makes it easy to invite and manage users within your ActivTrak account.
Dashboards
View a summary of workforce productivity metrics to keep a pulse on issues that impact burnout, engagement and efficiency.
Productivity Reports
Gain valuable insights into factors affecting employee productivity with reports that drill down by date range, users, computers and other criteria.
Team Productivity
See team productivity and availability status to assess workload balance and identify best practices of top performers.
Location Insights
Make data-driven decisions about hybrid work with insight into where employees work — and where they work best.
Workload Management
Uncover opportunities across individuals and teams to balance workloads, increase efficiency and support healthy work habits.
Productivity Coaching
Leverage expert guidance to drive collaborative discussions and empower employees to take charge of their professional development.
Integrations
Combine workforce activity data with key applications and data sources to understand broader business context.
Personal Insights
Empower employees to improve productivity, focus and work-life balance by providing deep insights into individual work habits.
Privacy-first Analytics
Safeguard privacy and confidentiality without loss of any productivity insights, and forge higher levels of trust with employees.
User Management
ActivTrak makes it easy to invite and manage users within your ActivTrak account.
ActivTrak fits your stack
Get deeper insights, integrate with any app.
See what customers say about ActivTrak
Powered by
FAQs about Workforce Optimization Software
What is workforce optimization software?
Workforce optimization (WFO) software improves employee productivity by gathering information about work habits to identify patterns that fuel success and areas for support. Workforce optimization tools and applications provide insight into how employees’ time is divided, workload balance and productivity levels among in-office, hybrid and remote workers. By understanding how employees work best, managers can provide personalized coaching to improve productivity among the workforce.
What are the benefits of workforce optimization software?
Workforce optimization software offers several benefits for businesses including:
- Boost Productivity: A workforce optimization system provides managers with data about the work habits that empower top-performers to succeed, and they can encourage those habits across the team to replicate the results. On the other hand, managers can also identify ineffective work habits or training gaps among employees and offer personalized coaching to help each worker perform their best. Outside of individual insights, managers may also uncover team or organizational bottlenecks that can be removed to enhance productivity.
- Increase Engagement: Workforce optimization software can help managers understand which employees are engaged or if any have signs of burnout, which can lead to low productivity and turnover. By proactively watching engagement, managers can step in to support at-risk employees before it becomes a larger issue for the employee or team.
- Reduce Costs: Workforce optimization software provides insights about work habits, including activity data about the applications and technology your team is using. Using these insights, managers may be able to reduce costs by eliminating expensive tools that aren’t being utilized or offering training to improve their usage.
Should you purchase workforce optimization software?
Businesses may be wondering if workforce optimization software is actually necessary, but a solution can recoup its cost through a few ways. Productivity improvements drive better business results, higher engagement reduces turnover and application usage insights reveal which programs can be cut to reduce expenses. By providing data-backed insights, managers can make better decisions that help employees and the organization.
When it comes to comparing workforce optimization solutions, you’ll may find that some tools and applications provide limited functionality while more comprehensive software like ActivTrak offers enhanced capabilities. Consider your business size and goals to determine the scale of the solution you need.