ActivTrak Sub-Processor List

Birch Grove Software, Inc. (d/b/a ActivTrak) engages third-party contractors to provide certain services or carry out activities or functions on our behalf.  The ActivTrak subcontractors who may process our customers’ personal data (“Sub-processors”) are listed in the table below. 

As required by applicable law, ActivTrak has adequate data processing agreements with the relevant Sub-processors to safeguard the personal data processed by each, including, where required, appropriate data transfer mechanisms. 

NOTE:  Processing may vary depending on the geographic region in which your ActivTrak solution instance is hosted.  Therefore, refer to the “Hosted Location” to identify the applicable Sub-processors.

Subprocessor	ActivTrak Instance Hosted Location	Region of Personal Data Processed	Location of Processing of Personal Data
Google Cloud Platform (us-central-1)	US	US(Global if hosted in US)	US
Amazon Web Services (us-east-1)	US	US(Global if hosted in US)	US
Looker (us-central1)	US	US(Global if hosted in US)	US
Google Cloud Platform (europe-west1)	EU	EEA, EU, Switzerland	EU
Looker (europe-west1)	EU	EEA, EU, Switzerland	EU
Google Cloud Platform (europe-west2)	UK	UK	UK
Looker (europe-west2)	UK	UK	UK
Google Cloud Platform (australia-southeast1)	Australia	Australia	Australia
Looker (australia-southeast1)	Australia	Australia	Australia
Google Cloud Platform (northamerica-northeast1)	Canada	Canada	Canada
Looker (northamerica-northeast1)	Canada	Canada	Canada
Avalara 255 S. King St. Suite 1800 Seattle, WA 98104	All Hosting Location	Global	US
SendGrid 1801 California Street, Suite 500Denver, CO 80202	All Hosting Location	Global	US
Salesforce.com 415 Mission Street, 3rd Floor San Francisco, CA 94105	All Hosting Location	Global	US
Heap Analytics 225 Bush St #200San Francisco, CA 94104	All Hosting Location	Global	US
Google Analytics 1600 Amphitheatre Parkway Mountain View, CA	All Hosting Location	Global	US
Marketo 901 Mariners Island Blvd Suite 500 San Mateo, CA	All Hosting Location	Global	US
Netsuite 2300 Oracle Way Austin, TX 78741	All Hosting Location	Global	US
Intercom.io 55 2nd Street, 4th FloorSan Francisco, CA 94105	All Hosting Location	Global	US
Stripe 510 Townsend StSan Francisco, CA	All Hosting Location	Global	US
Paypal 2211 North First StreetSan Jose, CA	All Hosting Location	Global	US
Zendesk 989 Market St San Francisco, CA	All Hosting Location	Global	US
Outreach.io 333 Elliott Ave W #500Seattle, WA 98119	All Hosting Location	Global	US
OneTrust 1200 Abernathy Rd Ste 600 Atlanta, GA, 30328	All Hosting Location	Global	US
Druva 2051 Mission College Blvd. Santa Clara, CA 95054	All Hosting Location	Global	US
Chargebee Inc. 340 S Lemon Ave #1537Walnut, CA	All Hosting Location	Global	US
LinkedIN Sales Navigator 605 W Maude Ave, Sunnyvale, CA 94085	All Hosting Location	Global	US
Tray.io 25 Stillman St. San Francisco, CA 94107	All Hosting Location	Global	US
Chorus.ai 465 California Street #600. San Francisco, CA 94104	All Hosting Location	Global	US
On24 50 Beale Street, 8th Floor, San Francisco, CA 94105	All Hosting Location	Global	US
Sifthub 838 Walker Road, Suite 21-2, Dover, DE 19904	All Hosting Location	Global	US
Pendo 301 Hillsborough Street, Suite 1900, Raleigh, NC 27603	All Hosting Location	Global	US
Churnzero 717 D Street NW, 2nd Floor, Washington, DC 20004	All Hosting Location	Global	US
Sturdy.ai 2397 North Overview Place, Boise, ID 83702	All Hosting Location	Global	US
Nooks 101 Montgomery Street, Suite 350, San Francisco, CA 94104	All Hosting Location	Global	US
Leandata 2901 Patrick Henry Drive, Santa Clara, CA 95054	All Hosting Location	Global	US
Clari 1154 Sonora Court, Sunnyvale, CA 94086	All Hosting Location	Global	US
Learnupon 1st Floor Ocean House, Arran Quay, Dublin, D07 DHT3, Ireland	All Hosting Location	Global	US
Simplesat 113 Cherry St, Seattle, Washington, 98104	All Hosting Location	Global	US
RFPIO 12725 SW Millikan Way Suite 200, Beaverton, OR 97005	All Hosting Location	Global	US
Merge 353 Sacramento St Ste 2100 San Francisco, CA, 94111	US, Canada, Australia	US, Canada, Australia	US
Merge 353 Sacramento St Ste 2100 San Francisco, CA, 94111	EU, UK	EU, UK	EU

Contact Us for Questions or More Information

If you are an ActivTrak customer and would like more information about, or wish to object to the use of, a specific ActivTrak Sub-processor, you may fill out this webform or contact us by email at [email protected].