How to Effectively Monitor and Analyze Employee Behavior
The basic uses for monitoring include measuring employee performance, preventing illegal activities, avoiding sensitive info leakage, and catching insider threats. However, it can offer so much more than simply risk prevention if used thoughtfully. The challenge is balancing the line between using it as a surveillance mechanism potentially causing employee distrust and using it as a productivity tool involving employees in the conversation to foster a culture of transparency and collaboration. Implementing employee monitoring effectively has some challenges to consider.
- Protect employee privacy to ensure it is not violated
- Communicate the use and intent of the data collected
- Manage transparency to avoid creating a culture of distrust
- Ensure monitoring isn’t intrusive resulting in employee attrition
- Carefully manage legal issues and regulations across geographies
- Ensure data collected adheres to security and compliance policies