ActivTrak vs. ProHance: A side-by-side comparison
| Feature | ActivTrak | ProHance |
|---|---|---|
|
Customer support |
US-based enterprise support and Productivity Lab |
India-based support with limited US experience |
|
Suspicious activity alerts |
Mouse jiggler detection prevents time theft |
Vulnerable to basic evasion techniques |
|
Calendar integration |
Calendar integration fills visibility gaps |
Relies on manual input for offline activities |
|
Location-detection capabilities |
Location-based productivity insights |
Limited location detection capabilities |
|
Data accuracy |
Best-in-class data accuracy |
Data accuracy concerns |
|
User interface |
Intuitive dashboards for immediate insights |
Complex reporting with significant learning curve |
|
Workforce management and productivity optimization tools |
Advanced management tools improve team performance |
Missing coaching and workload management capabilities |
|
Pricing |
ActivTrak’s Professional plan offers a comprehensive solution for larger teams for less than $20 / month / user (unlimited users). ActivTrak also offers a free plan (up to 3 users). |
Public pricing not available. |
|
Integrations |
Integrates with Salesforce, ADP, Microsoft Teams, Slack, Zoom, Lattice, Jira Software, Paycor, ServiceNow, Zendesk, Microsoft Viva, Qualtrics XM, Workday, Culture Amp, Asana, Okta, Microsoft Entra ID, SCIM, SAP SuccessFactors, Personio, HiBob, Dayforce, Trinet, and UKG. |
Integrations not available publicly. |
Where ProHance falls short
To provide an objective perspective, we analyzed verified user reviews from independent platforms like G2 and Capterra. The following points highlight recurring challenges and limitations reported by actual ProHance customers.
Intrusive monitoring and outdated UI
ProHance can feel a bit intrusive at times, and the interface could use a refresh. If not managed well, the tracking features might lead to micromanagement. G2 review
Complex interface and steep learning curve
For end users, ProHance interface can be a bit complex and not very intuitive, making it harder for new users to get up to speed quickly. G2 review
Restricted data access and extra fees
There are certain features that you need to pay for in order to use them, such as extracting data for a year. In our current subscription, we only have the option to extract data per week or per month. G2 review
Inaccurate status logging
After 2 hours of non-usage, the ProHance application considers that the resource has logged off which is deceptive. Every time we have to enter the reason for logging off which is a nuisance. Capterra review
Excessive manual input required
Sometimes, ProHance asks the reason for being offline when we are away from the system within 15 minutes. Capterra review
Slow ticket resolution times
The support system needs improvement. Sometimes, the same ticket is raised for follow-up, and it takes time. Capterra review
ActivTrak offers measurable results and real ROI.
196 reviews
145 reviews
534 reviews
The ActivTrak difference
ActivTrak is the only solution with workforce intelligence, employee monitoring, productivity and performance management and workforce planning capabilities in a single platform that safeguards employee privacy through transparent, ethical data use.
- Unlocks workforce value in weeks, not months
- Powered by AI-driven analytics for quick, actionable insights
- Enables data-driven decisions on workforce investments
- Integrates with existing tech stack for greater visibility and analysis
Combined with best-in-class customer service and support, it’s easy to see why ProHance customers switch to ActivTrak.
“We love how ActivTrak gives us visibility into how our employees are spending their time while allowing us to be respectful of their privacy. It’s the perfect balance.”
Read review
Award-winning impact
