ActivTrak for Operational Efficiency

How to Analyze and Optimize Operational Efficiency

The Challenge:
How do you Evaluate Operational Efficiency

Successful businesses manage their operating processes by continuously understanding resource utilization, production, distribution and inventory. With a clear picture, they are able to measure team input and output to accomplish the same quality of work with fewer resources. Having this clear picture is not easy to achieve as organizations face a multitude of challenges. 

  • Lack of relevant data
  • Unplanned spikes in workload 
  • Outdated systems and technology
  • Ineffective baseline measures
  • Misunderstood workflows
  • Lack of clear utilization of resources

 

These kind of obstacles can stifle business operations as well as team potential causing unintentional inefficiencies in the office and miscommunication.

The Solution:
ActivTrak – Better visibility and optimization of operational efficiency

ActivTrak offers not just data, but also insights and context so you can understand employee operational workflows, analyze the findings and plan how to design your teams for better business outcomes in the future. 

Benefits:

  • Data with context provides the real picture of how work gets done
  • Establish operational baselines that accurately reflect the business
  • Understand employee utilization of time and make needed adjustments
  • Uncover root cause of spikes in workload 
  • Resolve workflow bottlenecks and poor organizational structures
  • Manage costs with better visibility of application usage

View How Work Gets Done

Without looking over someone’s shoulder, it’s impossible to know how work is being completed. ActivTrak offers an unobtrusive analysis of employee activities and displays them visually.

  • Discover and compare the total amount of time spent on productive and unproductive activities for each day, week, month, and year.
  • Identify and recognize hard-working employees via the Top Users report.
  • Understand the major functions each department performs to carry out its duties.

Establish Operational Baselines

You can’t improve what you don’t measure so establishing an operating baseline is key. All of ActivTrak’s reports, including Activity Logs, Top Applications, Top Websites, Productivity Reports, and Top Users work together to give you a baseline to compare any changes to established processes.

  • Use historical data to make projections and create long term solutions.
  • Look for changes that positively affect employee performance.
  • Test changes to your work environment and monitor the results. Does the layout of the office impact productivity? Will separating talkative coworkers result in more or less output? What happens when the thermostat is adjusted?

Optimize Employee Utilization of Time

View Top Applications and Top Sites on the dashboard to see where team members spend their time. A pie chart displays the usage percentage for each application and website. Alternate views break down the percentages of app and website usage by productive and unproductive categories.

  • Understand what types of applications and websites employees use most with the Top Categories window.
  • Analyze activities from week to week, month to month, and year to year to discover optimal scheduling.
  • Leverage data insights to find ways to reduce the number of labor hours needed for the same level of output.

Better Manage Workload Spikes

Productivity Reports highlight when the organization as a whole becomes less productive. Identify what the catalyst was with analytics so you can take action.

  • Compare activity to outside factors like weather, a new office location, or the start of a new sports season.
  • Analyze trends over time to find moments when there are inconsistencies in productivity and investigate the cause.
  • Discover patterns of inefficient operations such as lengthy or unnecessary meetings.

Identify and Resolve Inefficient Workflows

Today’s business operations seek to be as efficient as possible. Streamlined workflows and reduced downtime increase productivity and even boost morale.

  • Compare workflows of the top performers on the team and coach the bottom to match the more efficient workflows.
  • Leverage Activity Logs and Screenshots to understand employee workflows and where time can be better allocated.
  • Evaluate the steps an employee takes to complete a task in real time.
  • Measure all computer activities to determine an average amount of time to complete individual tasks.
  • Weigh the effectiveness of new operating procedures and how they impact productivity.

View Application Usage to Manage Costs

Discover all of the applications and licenses you pay for in your organization and how many people actually use them. ActivTrak lets you take inventory of all programs utilized by every employee.

  • Fight application overload by determining which are necessary to operations and which can be eliminated.
  • View application and website usage logs to determine how many licenses you really need.
  • Discover poor performing software or systems.
  • Determine whether the right amount of resources have been used to deliver a service, product or activity.


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