ActivTrak for
Employee Monitoring

Analyze employee activity and discover how work gets done

ActivTrak award for Inc 5000 ActivTrak award for best employee monitoring software from PC Mag ActivTrak award for great user experience ActivTrak award for G2 Crowd High Performer ActivTrak named user behavior analytics platform of the year award from cybersecurity breakthrough awards program
 

the challenge

How to Effectively Monitor and Analyze Employee Behavior

The basic uses for monitoring include measuring employee performance, preventing illegal activities, avoiding sensitive info leakage, and catching insider threats. However, it can offer so much more than simply risk prevention if used thoughtfully. The challenge is balancing the line between using it as a surveillance mechanism potentially causing employee distrust and using it as a productivity tool involving employees in the conversation to foster a culture of transparency and collaboration. Implementing employee monitoring effectively has some challenges to consider.

  • Protect employee privacy to ensure it is not violated
  • Communicate the use and intent of the data collected
  • Manage transparency to avoid creating a culture of distrust
  • Ensure monitoring isn’t intrusive resulting in employee attrition
  • Carefully manage legal issues and regulations across geographies
  • Ensure data collected adheres to security and compliance policies

the solution

ActivTrak — Employee Monitoring and Activity Analytics

Employee monitoring has evolved giving organizations key user behavior insights to understand how work gets done. ActivTrak goes a step further to normalize the data so you can find trends, patterns, and correlations to gain insight into business processes and how to improve them.

Benefits:

  • Uncover workflow bottlenecks and poor operational processes.
  • Ensure employee privacy with data collected.
  • Discover team workload discrepancies and redistribution opportunities.
  • Reduce costs with better visibility of application usage.
  • Leverage productivity data to build engaged teams and reduce attrition.
  • Analyze user activity behavior to mitigate security risks.
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how it works

How Can ActivTrak Help You Monitor and Analyze Employee Activity?

Identify and Resolve Inefficient Operational Workflows

Today’s business operations seek to be as efficient as possible. Use ActivTrak to compare work patterns of the top performers on the team to streamline workflows and boost productivity.

  • Evaluate the steps an employee takes to complete a task in real time.
  • Measure activities to determine benchmark times to complete specific tasks.
  • Leverage activity data to learn employee workflows and where time can be better allocated.
  • Weigh the effectiveness of new operating procedures and how they impact productivity.
  • Identify what tools employees need, most productive work times and which teams work best together.
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Ensure Employee Privacy & Create a Culture of Trust

Keep personally identifiable information (PII) private, secure sensitive information from being captured, and ensure legal and ethical compliance with employee information.

  • Redact and keep private sensitive information such as social security numbers, DOB, phone numbers and more.
  • Share productivity reports with employees to instill a routine of transparency.
  • Use the insights to gamify productivity and reward groups for their good work.
  • Use data insights as coaching opportunities to drive engagement.
  • Use the Top Groups view as a leaderboard to encourage competition between teams.
  • Respect privacy by setting user tracking schedules based on individual work hours.
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Find Unbalanced Workload Patterns & Redistribute Tasks

Get clear visibility into employee, team or department groups’ work time behavior with the Working Hours report.

  • Understand work durations and trends for both remote and in-office employees.
  • View first activity, last activity, total time and productive and unproductive time in hours.
  • Analyze activities weekly, monthly and yearly to discover optimal scheduling
  • Uncover spikes in workload to identify potentially overworked employees.
  • Use the data insights to redistribute staffing levels or introduce new workflows.
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Track Application Usage to Manage Costs

Discover all of the applications and licenses you pay for in your organization and how many people actually use them. ActivTrak lets you manage application overload and cost by determining which are necessary to operations and which can be eliminated.

  • Take inventory of all programs used by every employee.
  • View application and website usage logs to determine utilization levels and how many licenses you really need.
  • Identify frequently used unproductive apps or websites and set usage limits.
  • Discover poor performing software or systems.
  • Determine whether the right amount of resources are used to deliver a service, product or activity.
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Analyze Productivity Insights and Identify Disengagement

Start the process of improving productivity by measuring it. ActivTrak lets you assign “Productive” &/or “Unproductive” labels to logged activities to help identify employees who may be disengaged uncovering coaching opportunities.

  • Label individual websites and applications as “productive” or “unproductive.”
  • Consult User Risk Scores to understand which employees are becoming disengaged.
  • Uncover distracting usage patterns of entertainment and social media websites.
  • Compare individual performances across the team with the Top Users report.
  • Compare trends by displaying the data for one day, weeks, months, and years.
  • Gamify operations and encourage friendly competition with a Top Groups leaderboard.
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Uncover Potential Security Gaps

It’s important to understand typical employee work patterns. Having a clear picture of what is routine and what is an anomaly can help uncover potentially harmful and risky activities even if unintentional.

  • Identify anomalous behavior using the intuitive dashboard.
  • Get data insights of what actions led to compromised systems and breaches.
  • View which users exhibit high-risk behavior and which activities occur more frequently.
  • Secure sensitive information from being shared using screenshot redaction.
  • Flag screen content that introduces vulnerabilities for further investigation.
  • Block access to risky websites which may introduce malware.
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